Matthew West
Talent Acquisition & Development Manager
Matthew joined Real Hospitality Group bringing 20 years of Hospitality experience to the organization. Matthew supports the RHG Human Resource function in recruiting and selection of the best talent at all levels of the organization. In his role, Matthew analyzes training needs and implements training and development programs to ensure the highest levels of service and guest satisfaction. He executes and delivers new hire orientation and ensures the implementation of HR practices including career development, succession planning and recognition programs. Having earned his Diploma in International Hotel Management and Le Cordon Bleu Diplome Culinaire d’Hotelier from the International College of Hotel Management, he completed his Bachelor’s Degree in Hospitality and Tourism at the University of South Australia, graduating on the Deans Merit List. Matthew has worked within the Housekeeping, Food and Beverage, Banqueting and Front Office departments for Park Royal Hotels and Resorts, Hyatt, Hilton, Mandarin Oriental and Firmdale Hotels; his most recent experience as Senior Trainer, designing and delivering training programs for a hospitality based training provider in England. He is a member of the Association of Talent Development and is on the development path to earn his credentials as a Certified Professional in Learning and Performance.