Matthew West
Talent Acquisition & Development Manager|

Matthew brings a global perspective to Real Hospitality Group’s Talent Acquisition efforts. Having earned his Diploma in International Hotel Management and Le Cordon Bleu Diplome Culinaire d’Hotelier from the International College of Hotel Management, he completed his Bachelor’s Degree in Hospitality and Tourism at the University of South Australia, graduating on the Deans Merit List.

Matthew has worked within the Housekeeping, Food and Beverage, Banqueting and Front Office departments for Park Royal Hotels and Resorts, Hyatt, Hilton, Mandarin Oriental and Firmdale Hotels; Matthew went on to become a Senior Trainer, designing and delivering training programs for a hospitality based training provider in England. He is a member of the Association of Talent Development.

Matthew supports the RHG Human Resource function in recruiting and selection of the best talent at all levels of the organization. In his role, Matthew analyzes training needs and implements training and development programs to ensure the highest levels of service and guest satisfaction. He executes and delivers Supervision and Leadership development programs and ensures the implementation of HR practices including career development, mentorship, succession planning and recognition programs.

Matthew leads Real Hospitality Groups company-wide corporate social responsibility and community service efforts, ensuring that our initiatives support and align to RHG corporate values and priorities.  He has worked closely with our Partners at ECPAT USA to raise awareness and deliver training to all associates on preventing, identifying and reacting to instances of child trafficking and exploitation within the hospitality industry.