Regional Director – Operations
Jim brings more than 20 years of hotel operations experience to Real Hospitality Group. Prior to joining RHG, Jim served as Area Manager, with various branded hotels including Hilton, Marriott, Starwood, Hyatt, and IHG licensed properties throughout the United States. He has a thorough and comprehensive knowledge of hotel operations, accounting and asset management. He has a proven track record in P&L management, revenue management, hotel sales and brand compliance. Jim has earned numerous certifications and awards across several brands. Jim’s professional experience includes tenure with Crestline Hotels and Resorts, Hersha Hospitality, and Hilton Worldwide. His expertise is in the full service, select service, and extended stay hotel arenas.
Jim is a graduate of Indiana University of Pennsylvania with a B.S. in Hotel Restaurant and Institutional Management. In his role with RHG Jim oversees hotel operations with a focus on owner relations, profitability, team processes that impact daily guest service scores, RevPar growth, and identifying team members for growth within the organization.